Well, according to the World Health Organisation, (WHO), over 5% of the world population have a hearing loss. That may not sound much, but it equates to over 360 million people. United Nations, (UN), statistics estimate that roughly 70 million of those use sign language.
That is a huge number of potential customers, currently excluded from information and services.
Why excluded? Simple really, no access, no connection. You have information, services or products on offer, Deaf people want these but can’t access them. Barriers, gaps, problems.